Refund/Return Policy

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Effective Date: 05/23/2025

Welcome to Nomadic Roots. By accessing or using our website (www.nomadicroots.com) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

Returns & Exchanges

• Products must be returned within 14 days of delivery.
• Items must be unused, in original packaging, and in resellable condition.
• For health and safety reasons, opened skincare products cannot be returned unless damaged or defective.

Refunds

• Once your return is received and inspected, we will notify you via email.
• Approved returns will be refunded to the original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error.

How to Initiate a Return

Email us at mohamud@nomadicroots.com with your order number and reason for return. We will provide return instructions.

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